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Questions, bug reports, feature ideas or privacy requests? Send us a message and a real person will reply within two business days.
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Before you write: a quick checklist
A little detail helps us solve your problem much faster. If you are reporting a problem with a tool, please include:
- The name of the tool and, if possible, the page address.
- What you expected to happen and what actually happened.
- Your browser and device, for example Chrome on Windows or Safari on iPhone.
- The size and type of the file, if one was involved. Please do not attach the file itself.
Many questions are already answered in our Frequently Asked Questions, which is the quickest place to look.
What we can help with
- Problems using a PDF, image, calculator or utility tool.
- Calculator results that look wrong, with the numbers you entered.
- Ideas for new tools or improvements to existing ones.
- Advertising, sponsorship and partnership enquiries.
- Privacy requests, such as asking what data we hold about you or asking us to delete it.
- Copyright complaints. These should be sent as described on our DMCA page so we can act on them quickly.
What we cannot do
- Recover files you processed earlier. We do not keep copies of your documents, so we have nothing to restore.
- Open a PDF or remove a password when you do not know it. The unlock tool only works with files you are allowed to open.
- Give financial, medical or legal advice. Our calculators are for general information only.
Other ways to reach us
Email is the most reliable way to reach us: support@dailyonweb.com. Please use a different subject line for each topic, and never send passwords, bank details or sensitive documents by email. We will never ask you for them.
Mehr über DailyOnWeb
- About DailyOnWeb DailyOnWeb is a free collection of PDF, image, calculator and everyday utility tools that run in your browser, with no sign-up and no hidden fees.
- Frequently Asked Questions Straight answers about our free PDF, image, calculator and utility tools, your privacy, file safety and how the site works.
- Privacy Policy What information we collect, how we use it, how advertising cookies work and the choices and rights you have.
- Terms of Service The rules for using DailyOnWeb: what you can expect from us, what we expect from you and where our responsibility ends.
- Cookie Policy Which cookies and similar technologies DailyOnWeb and its partners use, why they are used and how you can control them.
- Disclaimer Our tools and articles provide general information and estimates. Here is what that means for financial, health and file-conversion results.
- DMCA and Copyright Policy How to report copyright infringement to DailyOnWeb and what happens after you do.